Facilities Assistant / Receptionist (Job Share)

Yeovil Office | From £13.10 per hour | Permanent Job Share

We are looking for two friendly, organised and reliable people to join our Yeovil office in a job-share arrangement, providing a professional front-of-house service while helping to ensure the smooth day-to-day running of the office.

This is a varied role that combines reception and customer service with administration, facilities support, and health & safety responsibilities. You will be an important point of contact for clients, visitors, colleagues and contractors, as well as a key link between the Yeovil office and our Facilities Team.

The working arrangement

This vacancy is being recruited specifically as a job share between two people.

• Hours: 9.00am to 5.15pm
• Location: Yeovil office
• Salary: From £13.10 per hour
• Working days: Flexible between the two successful candidates
• Friday must be the crossover day, with both job-share partners working on a Friday to support communication and continuity
• This is an office-based position due to the front-of-house and facilities responsibilities of the role

We are happy to discuss how the remaining working days are divided between the two successful candidates, provided the requirements of the job share and Friday crossover are met. Please provide your ideal working days in your application.

What you'll be doing

Your responsibilities will include:

• Welcoming clients, visitors and suppliers in a friendly and professional manner
• Ensuring an excellent first impression
• Answering incoming telephone calls and directing enquiries appropriately
• Receiving deliveries and hand-delivered documents
• Supporting general office administration, post, couriers and record keeping
• Acting as a point of contact for facilities matters within the Yeovil office
• Reporting maintenance issues and facilities concerns
• Completing routine building maintenance and health & safety checks
• Carrying out scheduled fire safety checks and maintaining the relevant records
• Supporting contractor sign-in, access and safety procedures
• Helping to keep health & safety and facilities documentation accurate and up to date.

About you

We're looking for someone who is:

• Friendly, professional and confident dealing with a wide range of people
• An excellent communicator with strong interpersonal skills
• Organised and able to manage several tasks effectively
• Reliable, with good attention to detail and record keeping
• Comfortable working independently and using their own initiative
• Confident using Microsoft Office applications.

Previous reception, customer service or professional-services experience would be beneficial, as would knowledge or experience of facilities management or health & safety procedures.

Any facilities-related experience or qualifications would be particularly advantageous.

A full driving licence would also be advantageous, as there may be occasions when you are asked to provide facilities support at our regional offices where appropriate.

Why this role?

If you're an organised people-person who enjoys variety, takes pride in providing excellent service and is happy to get involved in the practical day-to-day running of an office, we'd love to hear from you.

To apply, please submit your CV together with details of the days you would ideally be available to work.