Clinical and Medical Negligence

Medical or clinical negligence is the term used to describe substandard/negligent healthcare or treatment which directly results in injury or additional illness. By way of example, it can mean a delayed or wrong diagnosis, failed surgery or inadequate nursing care, any of which may support a legal claim.

We offer claimants an experienced and understanding approach to bringing medical or clinical negligence claims against healthcare providers, including: hospital trusts, general practitioners, other NHS service providers and private hospitals. 

Client X commented "Battens Service was swift, sympathetic and efficient".

Specialising in medical negligence, our team are always pleased to discuss your case and the options open to you in commencing a claim for clinical / medical negligence. We will also discuss the options open to you to fund your claim.

Our team of solicitors, are passionate about the provision of quality healthcare, Victoria initially worked in the healthcare service in the local area for eight years, and therefore has knowledge of the local hospital trusts and GP surgeries. She later moved to the Midlands in 2001 to join a firm of solicitors specialising in healthcare law, and acquired experience working in defence of such claims. She has since moved to practising claimant work at Battens Solicitors since 2011.  

As a result of her knowledge of the systems and workings of the health service, her medical knowledge, and her experience in the law, she is well placed to provide balanced advice if you are considering taking action against a healthcare provider. Moreover, Victoria understands the traumas and difficulties that can be suffered, as well as being familiar with the long-term and chronic medical and social issues that can be present.  

Working alongside Victoria is Lorraine, who also has experience of the medical profession, having worked as an assistant to a consultant Orthopaedic surgeon before working in the legal sector and qualifying as a chartered legal executive.  

We offer a local, approachable and sensitive service. Being local and easily contactable is important to us in such a sensitive area of law. We prefer to meet with our clients rather than offer a long distance service conducted over the telephone. To us you will be a name and face, not a reference number.

Your Claim

If you have concerns that you or a loved one has received care or treatment that was incorrect, delayed or improperly carried out resulting in illness, injury and financial loss, do give Victoria or Lorraine at Battens a call to discuss this. You can be assured that your concerns will be discussed sympathetically and confidentially.


We will ask you if you have any legal expenses insurance. It may be possible for you to use such cover to instruct us to deal with your claim.

We can also consider whether your claim is suitable for a no win no fee agreement. Under such an agreement, we will only charge for our work on your case if you are successful. What's more, in the event of a successful claim, the majority of our charges will be paid by the defendant. Following recent changes in the law, you may now be liable for some charges, but we can guarantee that you will keep a minimum of 75% of your compensation.

Click below to view our Clinical and Medical Negligence flyer:

"Victoria and Lorraine have been absolutely first class the past two years. From the bottom of my heart I thank Battens very much for all their support help and advice at such a difficult time"
Ms Cooke

Stay Updated

Enter your details below for the latest news and legal updates.